Customers' Buying Experience
Our Offerings
Digital Dealership is the future of scaling automotive sales business. It not only enhances customers' buying experience but also lets business owners save significant costs. Deliver the best-in-class ecosystem to your team to boost their productivity and hence bring more sales.
SevenBits offers advanced and future-focused bespoke solutions for dealers and importers to streamline the entire operations and sales ecosystem.
Solution
Test Drive Booking Planner
Get a highly interactive platform to manage all test drive bookings and upcoming schedules from a single dashboard. It helps your sales team to book test drives from the dealer and for the customers offer a personalized experience to potential customers.
Advantages:
- Manage multiple books at the same time
- Customers can reschedule their test drive booking
- Personalized experience to customers
- Real-time communication between dealers & sales team
- Reduce manual work as much as possible
- Build higher credibility among customers
Dealer CRM
Be it inventory management leads tracking, circulating important updates to retailers or generating sales reports, Dealer CRM makes all the business processes streamlined and optimized. A unified platform to check all vital aspects on the go.
Advantages:
- Better leads management
- Faster communication with retailers
- Higher transparency across all touchpoints
- Improved work experience across the ecosystem
Car Configurator
Provide an interactive experience to your customer by offering them a platform where they can customize and configure their car on the go. It not only improves the sales figures but also uplifts the cross-selling without additional marketing campaigns.
Advantages:
- An interactive experience to customers
- A better understanding of new features
- Higher customer personalization
- Customized brochures for customers
- Virtual car customization
Customer Behavior
From creating custom campaigns to understand audience demographics better, to take better sales decisions, we have got you covered. Our bespoke customer analytics tools help dealers and retailers find the right buying patterns and plan personalized campaigns.
Advantages:
- Better crowd analysis
- Data-drive business decisions
- Improved sales team's efficiency
- Test and improvise campaigns
Digital Service Order
Manage your orders with higher efficiency and avoid revenue loss due to mismanagement. Be it paperless order approvals, tracking of in-progress orders, fleet maintenance reports; access everything from a centralized dashboard and boost operational productivity. Along with the business owners, it also helps different teams managing tasks related to their department.
Advantages:
- Better process & inventory management
- Automation of tedious manual processes
- Paper-less internal orders management
- Faster maintenance logs generation
- Transparency across all touchpoints
Dynamic Pricing Engine
Dynamic pricing engine helps you boost your sales and retain more customers with your brand. It helps you optimize product pricings to offer better deals to your customers than the competitors. The prices change in real-time so that customers can make buying decisions faster.
Advantages:
- Higher revenue generation
- Improved sales figures
- Enhanced customer retention rate
- More transparency
- Real-time price update
Customer Support
Offer personalized customer support to every individual to enhance their experience with your brand. Be it real-time chatbots, to knowledge resources, and faster appointment bookings, scale your operations faster. Our interactive customer support systems are specially designed to retain more customers and upselling.
Advantages:
- Improved customer experience
- Reduced manual work
- No third-party involvement
- Better customer data management
- Proactive customer problem solving
Self Service Kiosk
Offer a seamless self-service experience to your customers on their preferred device with our self-service kiosk solution. Let your customers easily process their requests without needing the help of a sales team member. Save the precious time of your customers with an improved user experience.
Advantages:
- Proactive & efficient self-service
- Faster issue or request settlement
- Enhanced customer experience
- Increase profit margins on services
Performance Tracker
Allow your customers to track the progress of their request in real-time. Be it scheduled car maintenance progress, or other service updates, offer them real-time data. Improve customer experience by offering an Omni-purpose experience to existing and new customers.
Advantages:
- Higher customer satisfaction with higher transparency
- The reduced manual calling process
- Advanced booking allows teams to effectively manage workshops
- Higher opportunities to cross-sell services within the application
Web Shops
A robust webshop facilitates customers with improved buying experience without directly getting in contact with the dealer or reseller. Customers can place their orders for spare parts, or book a car maintenance job right from the webshop. An interactive experience to customers to improve retention rate.
Advantages:
- Elevated buying experience to customers
- Up-selling of products and services
- Personalized experience to all
- Better products offering based on customer segmentation
Digital Journey- Aftersales
Let your customers have a seamless experience while they manage their after sales process digitally. A unified portal for customers to contact dealerships and perform the needful process.
Advantages:
- Higher trust factor on brand
- Improved customer satisfaction with the after sales process
- Less manual work in the whole process
- More opportunities to retain customers
SIEM Solutions
Enhance threat detection with a managed SIEM service
With the threat landscape evolving at an unprecedented rate, real-time threat monitoring to provide visibility of security events inside your organisation’s network is now an important layer of defence.
- What is SIEM?: Security Information and Event Management is a set of integrated log management and monitoring tools that help organisations detect targeted attacks and data breaches. SIEM systems aggregate and analyse log event information from devices, infrastructure, systems and applications to detect suspicious activity inside networks. When anomalous behaviour is identified, an alert is generated for investigation.
- Enhances threat detection and incident response: Sevenbits’s SOC analysts and engineers are experienced at using a range of SIEM technologies and possess the skills and knowledge needed to best leverage them to detect and respond to current and emerging threats.
- Maximises SIEM investment: Our professionals deploy the SIEM system that will best meet your organisation’s needs or take over management of an existing investment. We’ll integrate the log sources and intelligence required to achieve threat visibility and conduct regular checks to ensure it remains in optimal health.
- Supports compliance needs: Proactive security monitoring is a requirement of the GDPR, PCI DSS and other regulatory and industry standards. Compliance reporting helps you to measure improvements to your organisation’s security posture and communicate the value of the service to stakeholders.
The latest SIEM technology
An agnostic approach to technology means that we support a broad range of SIEM technologies, including ‘Next-Gen’ and SaaS SIEM solutions, and we’ll work with you to deploy a system that’s best tailored to your organisation’s threat detection needs.
Experienced security experts
Our UK-based security operations centre (SOC) team of analysts, engineers and incident responders are responsible for the deployment, configuration and ongoing monitoring of your SIEM solution. We’ll even host it for you in our datacentre.
CyberOps platform
CyberOps is the threat management platform our SOC experts use to notify your in-house security team of incidents and supply the actionable mitigation guidance they need to respond quickly and effectively.
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