Garage Chain & Customer Experience
Our Offerings
SevenBits is a leading automotive digital solution provider that is working closely in this industry & providing performance-driven solutions for years. Garage supply chains are complex and demand sophisticated automation solutions to operate the entire ecosystem seamlessly. And, as the customers' expectations are substantially growing, it has become pivotal for business owners to offer efficient services at scale.
To make the complex processes streamlined, we at SevenBits bring in a wide range of garage management solutions. Backed with robust & modern technology, our expert team members assure you achieve the optimum efficiency level and offer a smoother customer experience. With our services, independent garages achieve:
- Improved customer experience
- Better inventory management
- Higher cost efficiency with automation
- Comprehensive insights of operations
Solutions
Garage Management Solution
Our bespoke garage management solution lets the business owners leverage their core services at the best efficiency to serve customers in a streamlined way. Facilitate every customer demand with faster turnaround with our modern advancements. Be it better product browsing, quick appointment booking, or report generation, we have got you covered.
Advantages:
- More organized operations execution
- Real-time inventory check & modification
- Better customer services & upselling
Digital Workshop Planner
Our garage booking planner-based services let you manage your garage bookings and customers' queries without missing out on vital aspects. Synchronize your vehicle maintenance schedules and offer better customer service.
Advantages:
- Better customer satisfaction
- Higher customer retention rate
- Centralized platform for managing complex operations
- Automating time-consuming manual task for faster business scalability
- Friction-less operations & communications across multiple teams
My App- Mechanic
Let your mechanics and engineers access vital information in real-time leveraging a mobile application and execute the work operations. Our mobile applications can help in streamlining the maintenance, repair, or stock inventory check operations easier. Boost your team's efficiency with an easy to use management app.
Advantages:
- Greater team performance & productivity
- Real-time availability of information
- Faster parts ordering and tracking
- Error-free data entry
Roadside Assistance App
A one of a kind mobile app specifically created for roadside assistance, automatic emergency alerts, and response. It instantly sets emergency management plans, location reporting & personalized messages directed to emergency response centers.
Automotive is among those industries that is complex, inclined towards several emergencies. Be it road-side assurance, auto emergency warning alerts, or location reporting, our team offers bespoke services for your business in a mobile app. Provide a seamless and high-utility experience for your teams and customers with us.
Advantages:
- Automated SOS Notifications in application
- Emergency roadside help feature
- Accurate location tracking & sharing facility
- Fast messaging options to pre-saved numbers
- Real-time traffic updates
SIEM Solutions
Enhance threat detection with a managed SIEM service
With the threat landscape evolving at an unprecedented rate, real-time threat monitoring to provide visibility of security events inside your organisation’s network is now an important layer of defence.
- What is SIEM?: Security Information and Event Management is a set of integrated log management and monitoring tools that help organisations detect targeted attacks and data breaches. SIEM systems aggregate and analyse log event information from devices, infrastructure, systems and applications to detect suspicious activity inside networks. When anomalous behaviour is identified, an alert is generated for investigation.
- Enhances threat detection and incident response: Sevenbits’s SOC analysts and engineers are experienced at using a range of SIEM technologies and possess the skills and knowledge needed to best leverage them to detect and respond to current and emerging threats.
- Maximises SIEM investment: Our professionals deploy the SIEM system that will best meet your organisation’s needs or take over management of an existing investment. We’ll integrate the log sources and intelligence required to achieve threat visibility and conduct regular checks to ensure it remains in optimal health.
- Supports compliance needs: Proactive security monitoring is a requirement of the GDPR, PCI DSS and other regulatory and industry standards. Compliance reporting helps you to measure improvements to your organisation’s security posture and communicate the value of the service to stakeholders.
The latest SIEM technology
An agnostic approach to technology means that we support a broad range of SIEM technologies, including ‘Next-Gen’ and SaaS SIEM solutions, and we’ll work with you to deploy a system that’s best tailored to your organisation’s threat detection needs.
Experienced security experts
Our UK-based security operations centre (SOC) team of analysts, engineers and incident responders are responsible for the deployment, configuration and ongoing monitoring of your SIEM solution. We’ll even host it for you in our datacentre.
CyberOps platform
CyberOps is the threat management platform our SOC experts use to notify your in-house security team of incidents and supply the actionable mitigation guidance they need to respond quickly and effectively.
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